National Bank Independent Network invites you to attend a virtual discussion about client focused reforms with Ellen Bessner, Partner, Babin Bessner Spry LLP.
How can you leverage CFRs to build stronger relationships with your clients? How can you fulfill your CFR obligations with clients that prefer to keep their information private? And how do you manage clients who think they know better… and choose GICs?
Ellen will discuss all of this and more.
Ellen is commercial litigator with over 25 years of practice at prominent Canadian firms, and now with Babin Bessner Spry LLP. Her expertise is representing securities dealers and advisors in regulatory (IIROC, MFDA, OSC, FSCO/FSRA and FP Canada) and, employment and commercial litigation disputes for clients across Canada.
Ellen is the Author of the bestselling book Advisor at Risk, a Roadmap to Protecting Your Business, and the sequel, Communication Risk, How to Bridge the Client-Advisor Gap to Protect and Grow Your Business, risk management tools for professionals in the financial services industry. She is an expert speaker, providing virtual and live workshops to advisors, Portfolio Managers and Supervisors-Branch Managers and is a regular contributor to national, business and industry press.
For more information see: https://www.babinbessnerspry.com/people/ellen-bessner/.
